InWa Technical Support
- Contact Information
- Domain Name Server (DNS) Settings
- Web Hosting
- Dialup Settings
- DSL Settings
- Useful Info
- Support email: support@inwa.net
- Support phone: 206-781-8307
- Emergency cell: 206-261-8631
Domain Name Server (DNS) Settings
Primary: ns1.inwa.net (208.64.240.35)
Secondary: ns2.inwa.net (208.64.247.10)
QmailAdmin - manage your virtual domain mail setup
DNS servers for domain name registration:
Primary: ns1.inwa.net (208.64.240.35)
Secondary: ns2.inwa.net (208.64.247.10)
We recommend our users register domains through gandi.net (we receive no money from this endorsement, just fewer headaches). When registering, use our Gandi ID -- BL169-GANDI -- as the technical contact.
- Web mail: http://inwa.net/mail
- Incoming mail server: mail.inwa.net
Supports pop3 and imap protocols. - Outgoing mail server: mail.inwa.net
If you don't use InWa for internet connectivity, set this to your connectivity provider's outgoing mail server. - QmailAdmin - manage your virtual domain mail setup
Please remember that our email addresses are always all lower case.
- Seattle dialup 1: 206-299-0558
- Seattle dialup 2: 206-812-0515
- Seattle dialup 3: 206-238-0558
- Bellevue dialup: 425-484-0558
- Olympia dialup: 360-485-0558
- Mt. Vernon dialup: 360-899-0558
Other numbers are available by request.
DSL Settings
How do I set up my DSL connection with my Actiontec DSL modem?
Run the set-up CD and/or access the modem thru http://192.168.0.1/ after connecting all cables.
When requested during Basic set-up, choose "PPPoA" - Enter your Inwa account username and password.
Select Dynamic IP address configuration & Dynamic DNS configuration.
Under Advanced settings, you can turn NAT/DHCP on/off and enter wireless ID settings.
How do I set up my DSL connection with my Cisco678 modem?
Visit the Cisco 675/678 DSL modem configuration page or contact us and we'll help.
Useful Info
Viruses, Spyware, Adware, and other Malware
To protect yourself from viruses, Spyware, Adware, and other Malware we recommend the following rules and procedures:
- Don't open attachments unless you are certain they are virus free. Most viruses can be avoided by simply not opening attachments, especially ones with extensions such as .exe, .pif, .doc, .xls, .scr, .bat, .com . . . well, just don't open attachments unless you are absolutely sure you know what they are and who they are from.
- If you must send attachments, try to use plain text, rich text format (RTF) or Adobe PDF.
- Don't forward mail someone forwarded you. It is likely a hoax or a virus and, despite how much they love you, the people on your forward list really don't want your funny forwards.
- If you're using Windows, run Windows Update often. Most viruses take advantage of vulnerabilites in Microsoft products.
- Download a non-Microsoft web browser and e-mail client, such as Firefox. This is more reliable, smaller, faster, and no more will your browser be hijacked by unsavory porn sites.
- Download Ad-Aware to rid your system of spyware and other malicious software.
- Get some anti-virus software.
Unsolicited Commercial Email (UCE) aka Spam
To avoid spam, your best bet is to never, ever, ever publish your email address on the web or in a newsgroup. If your address is not on a web page or newsgroup somewhere, address harvesting "robots" will have a hard time adding you to their lists. This is how most addresses are added to spam lists. If your address is published on the web, remove it and you will likely receive less spam in a few months time.
On our system we run SpamAssassin, a spam filtering program. Send your mail through that.
